|
|
|
Return Policy
- If you are not completely satisfied with your purchase you may return your item(s) to us within 30 days.
- If you have received damaged or broken merchandise, please contact Customer Service at 1-800-888-0321 Ext 1275 before returning the item(s).
- Please allow 10 days for your credit to be issued.
- You will receive a credit in the amount of your purchase price to the credit card used for your purchase.
- Shipping and handling charges will not be credited unless the reason for the return is our error.
How to return merchandise
- All returns must be made within 30 days.
- Please complete the return form included with your shipment and return to:
Crafts, Etc! ®
Attention Customer Service
7717 SW 44th St
Oklahoma City, OK 73179
- Please allow 10 business days for your return to be processed.
- Hobby Lobby Stores can not accept returns for purchases made online with Crafts, Etc!®
Exchanging Items
- If you are not satisfied with an item you may exchange it for another.
- Please complete the return form included with your shipment and indicate the sku number for the item(s) you want to receive. Return the merchandise to:
Crafts, Etc! ®
Attention Customer Service
7717 SW 44th St
Oklahoma City, OK 73179
- If the exchange is more than your returned merchandise, be sure to include payment information.
- Your exchange order will be processed and shipped with 10 days of receipt.
- You will receive free shipping on your exchange order.
|
|